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Terms and Conditions - Property Unravelled

Terms and Conditions

Thank you for visiting Property Unravelled.  By using the Property Unravelled website you are deemed to have agreed to these terms and conditions of use.  These terms apply to all visitors and users who access and use this website.  We reserve the right to change or modify these terms and conditions at any given time and without notice to you.  By continuing to use the Property Unravelled site after any revisions have been made effective, you agree to be bound by the revised terms, whether or not you have reviewed them. Accordingly, Property Unravelled advises you to check this page regularly.

Directory Listings

To qualify to be listed in our Directory Listings your business must be:

  • located within Australia or New Zealand;
  • suited to one or more of the website’s categories;
  • regularly open to the public; and
  • ship products directly to Australia
  • submitted by the business owner or authorised agent.
  • If you receive more than 3 negative recommendations in our facebook group from our members that align with our Customer and Recommendations Reviews below then we reserve the right to decline and remove businesses that don’t meet the above criteria.   We will refund you the difference of your listing.

Photos and information privacy

  • Photos make your listing more attractive and enable your business or event to be featured in our other marketing channels.
  • When adding photos, please ensure:

* they are free from text, logos or marketing messages;

* they accurately represent your business or event;

* you own the copyright or have permission from the copyright owner;

* you have permission from any people that can be identified in the image;

* if children are identifiable, you have written consent from their parent/guardian they are taken in a lawful, fair and direct manner

Listing features

  • The businesses invited to be featured in our collection pay a monthly or annual membership fee.  As part of this fee, there are a number of features which are sponsored including advertisements.  For more details, please view our subscription page.  There are a number of independent features which do not incur a cost including any reviews on our blog and any non-sponsored mention in our social media channels.
  • We aim to keep a balance between providing a promotion service.


  • Property Unravelled will make every attempt to publish true and accurate information, however we cannot guarantee that there will never be any errors or mistakes in published material.  Property Unravelled does not accept any responsibility for the accuracy or completeness of any material contained in this site.  Additionally, Property Unravelled  disclaims all liability to any person relying wholly or partially upon any information presented in this site in respect of anything, and the consequences of anything, done or omitted to be done.
  • Our website contains links to businesses that are not owned or controlled by Property Unravelled  and are considered an “external website”.  Property Unravelled assumes no responsibility for the content, privacy policies, or practices of the  websites or services.  You acknowledge and agree that Property Unravelled shall not be responsible for any damage or loss caused or alleged to be caused by or in connection with the use or reliance on any such content, goods or services available on or through any such business.  We strongly advise you to read the terms and conditions and privacy policies of any businesses that you visit.
  • You indemnify Property Unravelled against each claim, action, proceeding, judgment, damage, loss, expense or liability incurred or suffered by, or brought, made or recovered against us in connection with any breach by you of these terms and conditions.
  • Any legal issues arising in relation to the use of this website will be dealt with under the laws of New South Wales, Australia.  Illegal activity under those laws will be a violation of these terms, but as the website is accessible worldwide you should be aware that you could be prosecuted under the law of those jurisdictions.


  • Property Unravelled has a privacy policy that explains how we will treat your personal information in compliance with the Privacy Act 1988.  You supply “personal information” to us when you fill in an online registration form, subscribe to our email newsletters, submit postings or comments, or email us.
  • We will never give your personal information to any individual or company for commercial purposes.
  • You must ensure that your personal information in the Marketplace is not false, inaccurate, misleading, offensive, defamatory, fraudulent.

Copyright and Acknowledgments

  • Property Unravelled reserves all intellectual property rights, including all content within the Property Unravelled website.  You may print single copies of any pages of this website for your own personal and non-commercial use but must not otherwise reproduce any material on this website  in any form without the express written consent of Property Unravelled.
  • By joining Property Unravelled, our members give us the right to use any image on their website in an effort to highlight specific products and direct users back to their website.  It is the responsibility of each business to ensure that they have the right to use and publish all images on their website. Property Unravelled will not be responsible for any copyright or trademark issues of images supplied to us from businesses.


  • If you act in any way which contradicts these terms and conditions, Property Unravelled has the right to terminate your membership without warning and may refuse any and all current or future use of the website.

These Terms and Conditions govern your conduct associated with the Recommendations of businesses or services provided in our Property Unravelled Facebook groups.. To the extent of any conflict between Property Unravelled’s  Privacy Policy and these Terms and Conditions, these Terms and Conditions shall control with respect to any Recommendations made in our Facebook group..

Customer Recommendations and Reviews

By submitting any content to Property Unravelled’s Facebook groups, you represent and warrant that:

  • You are the sole author and owner of the intellectual property rights thereto;
  • All “moral rights” that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate;
  • You are at least 18 years old;
  • Use of the content you supply does not violate these Terms and Conditions and will not cause injury to any person or entity.
  • If leaving a negative recommendation, the works must have been performed within the last 12 months and you must have included in your comments what steps you took to try and resolve your issues.

You further agree and warrant that you shall not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be,defamatory, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;


You agree to indemnify and hold Property Unravelled (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable solicitor fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Property Unravelled a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Property Unravelled’s sole discretion. Property Unravelled reserves the right to change, condense or delete any content on Property Unravelled’s website that Property Unravelled deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms and Conditions. Property Unravelled does not guarantee that you will have any recourse through Property Unravelled to edit or delete any content you have submitted. Ratings and written comments are generally posted within one to three business days. However, Property Unravelled reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Property Unravelled, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Property Unravelled, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees.